Account Deletion

This page explains how users of the PAMADOR food delivery app (Android and iOS) and the pamador.com.tm website can request deletion of their account and associated data.

How to request deletion

Contact PAMADOR support and tell us the phone number your account is registered with:

We may send a confirmation code to that phone number to verify that the account is yours. Your account is deleted within 30 days of the verified request.

Data that is deleted

  • Your name and phone number
  • Saved delivery addresses and location data
  • Notification tokens and notification preferences
  • Wallet balance, promo codes and referral data

Data that is kept

Records of completed orders (items, prices, dates) are kept for up to 3 years for accounting and tax purposes. They are no longer linked to your name or phone number.